How do you lead?
I’ve tried to implement something in my company where we make impeccable agreements. Impeccability. When you say something, either you follow through with it, or you come back and renegotiate it. But I want to explicitly renegotiate it, so that I know what’s changed.
You can then run so much faster as a business because you’re not checking on what everybody else is doing. You’re going to count on them, and then if for some reason circumstances change, which they do, they are going to come back to you and tell you. You don’t have to do all this checking up.
~ Lynn Jurich, CEO Sunrun as reported in the New York Times